Social media impersonation protection
Fake accounts using your brand, taken down.
Scammers set up fake support accounts, copycat pages and bogus promotions to talk to your customers in real time, harvest their details and redirect their payments. Unphish finds them across every major platform and gets them removed, with the evidence to prove it.
How it works
Found wherever your customers are.
Fake accounts turn up on every platform your customers use, and often reply to them directly. We find them, prove they're fake and get them removed under the platform's own rules.
The results
Proven on real fake accounts.
From social media cases we closed for our clients in the first half of 2026.
What's included
Everything you need to remove threats from social media.
FAQ
Social media protection questions, answered.
What is social media impersonation protection?
It means finding fake accounts, pages, groups and posts that impersonate your organization or your people on social platforms, then getting them removed before they reach your customers.
Which platforms do you cover?
Major and emerging platforms, including Facebook, X, Instagram, Telegram, LinkedIn, TikTok, YouTube and WhatsApp. We cover pages, profiles, groups, posts and paid social ads.
How do you get fake accounts removed?
We report each fake account through the platform's impersonation, fraud or scam reporting process, with evidence-backed submissions. If action is slow or refused, we escalate through alternative contacts and trust and safety channels. In the first half of 2026, 99% of the fake accounts we pursued on Facebook, X and Instagram were taken down, and 75% of those on X were taken down within a day.
What is a fake customer support account?
It's an account made to look like your help team. It watches for customers complaining in public, replies offering help, then moves the chat to private messages to ask for logins, card details or payments. Nearly 1 in 3 of the social media cases we handled were fake support accounts.
Can you protect our executives and VIPs too?
Yes. We find and remove fake profiles of your executives, staff and other high-profile people, including fake recruiters using your company's name to run job scams.
Can we report fake accounts our customers find?
Yes. Your team can send us any suspicious account or post at any time, and it goes through the same evidence, validation and takedown process.
Does Unphish help with the FTC Impersonation Rule?
Yes. The FTC Impersonation Rule has been in force since April 2024, with civil penalties up to $53,088 per violation. Unphish helps US organizations detect, disrupt and document impersonation scams, with a complete audit trail of every detection and takedown.
See where your name is being misused.
Run a free threat scan or book a demo to see what's targeting your customers right now.