Brand impersonation

Scam Ads Just Got Easier to Run on TikTok

TikTok has reportedly cut the ad violations that lead to an instant advertiser ban, and scam complaints rose soon after. Here's what it means for brands facing scam ads and fake stores.

Threat Operations Team
November 4, 2026
5 min read
Scam Ads Just Got Easier to Run on TikTok

For brands that sell online, paid social ads have become one of the most common places for impersonation to appear. A scam ad can borrow a brand's name, product photos and pricing, then send customers to a fake store while they are already in the mood to buy.

A recent investigation by Forbes suggests this has become easier on TikTok. According to internal policy documents reviewed by Forbes, the platform reduced the number of ad violations that lead to an immediate advertiser ban, and scam complaints rose in the months that followed.

What Changed

In late 2025, TikTok cut the number of policy violations that could get an advertiser banned straight away from 37 to 13, according to policy documents reviewed by Forbes. Offenses that no longer lead to an immediate ban include non-delivery scams, questionable financial investments, miracle weight-loss products and fake GLP-1 drugs.

Before37violations that could get an advertiser banned straight away
After13violations that still mean an instant ban
No longer an instant ban
Non-delivery scamsQuestionable investmentsMiracle weight-loss productsFake GLP-1 drugs
Why it matters. Advertisers that would once have been removed can now stay on the platform and keep running ads.

Sources told Forbes the change was a revenue decision, with executives arguing the stricter rules were catching too many legitimate advertisers. TikTok told Forbes the allegations were false and that it "strictly prohibits fraudulent and deceptive advertising".

What the Numbers Show

Forbes analyzed more than 5,500 complaints posted to the Better Business Bureau, comparing the six months before and after the change. Scam reports overall rose 59%, reports mentioning TikTok rose 142%, and reports of non-delivery scams rose by more than 200%. The complaints are unverified, but many describe the same pattern: a heavily discounted product from a familiar brand that never arrives. Sellers impersonating Aerie, Hey Dude and Figs were among those named.

Better Business Bureau complaints, six months before and after
+59%scam reports overall
+142%reports mentioning TikTok
200%+rise in non-delivery scam reports
Why it matters. The sharpest rise was in non-delivery scams, where a customer pays for a heavily discounted product that never arrives. Many of those ads used well-known brand names. Source: Forbes, October 2026. BBB complaints are unverified.

The discounts can be extreme. In one example found by Forbes, a $165 Ralph Lauren sweater was advertised for $2.14.

How a non-delivery scam ad works
1Sponsored ad
shows a known brand at a huge discount
2Lookalike store
copies the brand's logo, photos and layout
3Checkout
takes the payment and card details
4Nothing arrives
the store stops responding to emails

The same pattern shows up in Australia. The National Anti-Scam Centre reported that shopping scams were the most reported scam type involving financial loss in the first nine months of 2025, with losses up 19% to $8.6 million. Online content, including fake websites, advertisements and social media, was the most common way scammers first made contact, accounting for $122 million or 47% of reported losses.

Australia, Jan to Sep 2025
$8.6Mlost to shopping scams, the most reported scam type involving financial loss (up 19%)
47%of reported losses ($122M) began with online content such as fake websites, ads and social media
Source: National Anti-Scam Centre.

What This Means for Brands

The policy change doesn't create a new type of scam. What it changes is how long scam ads can run, and who ends up doing the work to remove them.

01
Scam ads can stay live for longerWith fewer violations leading to an instant ban, an advertiser running a non-delivery scam may be reviewed case by case rather than removed straight away.
02
Removal often starts with the brandForbes reports that "the fastest means of enforcement is brand impersonation", which means the impersonated brand is often best placed to trigger a takedown.
03
The same operators come backSources told Forbes there is no escalating system for repeat offenders, so one advertiser can return with new ads, accounts and stores after each removal.
04
A "Sponsored" label isn't a trust signalPaid placement can make a scam look more legitimate, because customers may assume ads are checked before they run.
05
The brand carries the reputational costCustomers who never receive their order may blame the brand they thought they were buying from, even though it was never involved.
Removing one ad isn't enough
REMOVEDharlowaquatics.officialSponsored$2.14Shop now
harlow.aquaticsSponsored$2.99Shop now
harlowaquatics_auSponsored$3.49Shop now
harlowfish.outletSponsored$1.99Shop now
Why it matters. Stopping the scam means finding the accounts, stores and domains behind the ads, as well as the ads themselves. Example brand and accounts shown for illustration.

Regulators Are Starting to Respond

In August 2026, the Singapore Police Force issued codes of practice under the Online Criminal Harms Act that require social media platforms, including TikTok, to prevent and promptly remove suspected scam ads and to verify advertisers' identities against government-issued records. Platforms must comply by 31 January 2027, as also reported by Forbes. Until rules like these are more widespread, brands may need to assume that some scam ads will stay live unless someone reports them.

Protecting Your Brand from Scam Ads

When platforms loosen their ad rules, more of the work of spotting brand impersonation falls to the brand. A few steps can help reduce the impact.

  • Monitor ads, not just websites. Watch for sponsored posts that use your brand name, product images or pricing across social platforms.
  • Look past the ad. Check the account, store and domain behind each ad, since these are often reused across campaigns.
  • Report with evidence. Brand impersonation is one of the faster routes to removal, so capture screenshots, URLs and account details before reporting.
  • Point customers to official channels. Hey Dude and Figs both told Forbes they urge customers to buy directly from their own websites. Making your official store easy to find helps customers check before they buy.

Protect Your Brand with Unphish

Unphish is a threat detection and disruption platform built to identify and take down phishing, scams and brand impersonation across the web, social media and mobile apps.

Unphish monitors for fraudulent social ads, impersonation profiles and the lookalike stores and domains behind them. Each case is backed by captured evidence and analyst review, and related cases are linked by shared infrastructure, so you can see the wider campaign rather than a single ad. With One-click Enforcement, takedown requests go to the right platform, registrar or host, and are tracked through to removal.

Learn more about ad fraud protection or book a personalized platform demonstration.